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Reviews – Google 5 Star – Left Column

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5 Star Review – Ian Roache

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Organised, professional, thorough and honest. GilAuto do a very fine job. Highly recommended.

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5 Star Review – Peter Anderson

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Hi Peter thank you for your 5 star review. It is much appreciated and really helps reinforce our reputation with new potential customers.

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5 Star Review – Megan Kalucy

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Hi Megan thank you for your review. It is very meaningful to us when a customer of long standing over many years and cars still takes the trouble to rate us

*****

5 Star Review – Nicole Drenovac

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Gil continues to exceed my expectations! He calmly talked me through (over the phone) the potential issue with my car breaking down and not starting, whilst I was in all sorts. However, despite that issue being fixed, there was also an underlying problem that wasn’t going away. Gil took my car in and stayed back late to diagnose and fix the underlying issue, despite it being a very busy week for him, so I could have a working car in time for the holidays. I couldn’t ask for a more patient, thoughtful and dedicated mechanic. You are one in a million Gil!!

*****

5 Star Review – Suzanne Williams

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Gil’s is awesome. No surprises, thorough and trustworthy.

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5 Star Review – Mauro Ferrante
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I’m very happy with the quality of work and overall experience. Gil is very meticulous, an excellent communicator and more importantly, he cares about your best interest. I will definitely go back in the future.

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5 Star Review – Megan Kalucy
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Thank you
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5 Star Review – Ron Northman
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Over the years, I have always found Gil Auto to be honest, fair priced, very helpful and efficient to deal with. Rego checks are also quick and easy. I have used other mechanics in the Bondi Junction area, and found them to be sub standard in their honesty and way over a reasonable or fair price. NOTE: I have sent several friends to Gil Auto also, and they are all regulars ever since.
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5 Star Review – Corrine Parton
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Hi Corinne thank you for your 5 star review. It means a lot to us to positive feedback from first time customers. Hope to see you back next year for your rego and service. We will send you a reminder a month before your rego is due so that you don’t get fined for not getting it on time
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5 Star Review – Kendra McCullum
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High recommend!! Service that was provided and also trustworthy. If that’s what your looking for then go to Gil Auto
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5 Star Review – Stephen McCabe
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We are sorry that the manufacturer did not do the right thing by you. We have coated the area which showed rust. This will slow the process markedly. Will keep an eye on it each time we service the car
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5 Star Review – Roz Tarsiz
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Gil has looked after our family’s cars for many years. He keeps up to date with developments in the industry and always ensures that our vehicles receive the best care. I trust Gil and Harold to provide a great job at a fair price.
*****
5  Star Review – Micah Franks
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Always professional and communication is fantastic. This last service was somewhat of a challenge with a confusing electrical issue, but with a little troubleshooting and creative thinking all was fixed a lot faster than expected. Thanks guys!
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5 Star Review – Don Featherstone
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Gil sleuthed out and fixed  a number of elusive problems with our Jeep Cherokee. Two other local mechanics had tried and failed to identify the issues. Thanks Gil and your team for your clarity and explanation, skilled workmanship and fair pricing.  Highly recommend.
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5 Star Review – Daniel Rod
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Thank You
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5 Star Review – Lily Miller
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I was informed throughout the job and given a fair price of the service, excellent customer service will definitely  be back and recommend to all my friends.
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5 Star Review – Trevor Ginsberg
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Thank you
*****
5 Star Review – Louis Roy
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Great service and fair price very impressed with the whole experience. It is not often that you find a business that’s not only honest reliable and a fair price. Very trustworthy. will definitely be using in the future for all my car services and repairs. Great job,
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5 Star Review – Chris Collins
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Came in on a referral from a friend for a rego check and service, received warm welcome as soon as I walked in the door. Gil & Harold made the whole experience so convenient,  can’t recommend enough
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5 Star Review – Cindy Tate
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Thank you
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5 Star Review – Philippe Remond
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Gil kindly attended to a headlight issue  – I dropped in unexpectedly on a busy day and he fixed the problem in a short time.
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5 Star Review – Vivienne Ellis
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Gil and Harold are the best
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5 Star Review – Macha Rochadis
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I have had my car serviced at Gil Auto for many years, they are wonderful people to deal with, highly professional, responsive and great value
*****
5 Star Review – Jennifer Smith
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I have found Gil & Harold and their team excellent, Very professional and customer orientated, good price; true experts and I have to mention it again, ‘great service’. They keep me vehicle healthy and running, I can highly recommend Gil Auto for anyone in the Eastern Suburbs of Sydney.
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5 Star Review – Aurora Wilson
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WOW a mechanic you can trust, the price, service and honest advice was excellent. Definitely recommend Gil Auto
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5 Star Review – Lucy Hall
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Thank you for looking after my Grandmothers car, she was so happy with the price and service. Very professional and easy to organise a booking.
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5 Star Review – David Davies
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I went to Gil and Harold on a recommendation from a friend and I was really happy with the service. Gil was very clear with what needed to be done and how much it would cost, taking the time to answer my questions on the phone and break down the cost for me. Drop off and pick up was too easy. Will definitely use these guys in future. Thanks for great customer service.

*****
5 Star Review – Shahana Syeda
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Professionalism Punctuality Quality Value
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5 Star Review – Sally Attalla
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Positive: Professionalism, Punctuality,  Quality, Value
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5 Star Review – Mrs J
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Always pleased to help where we can. Pleased we were able to get you on with your day so quickly
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5 Star Review – Penny Lewis
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I went to Gil Auto after two other mechanics failed to diagnose/fix my Honda’s engine trouble. The service there is absolutely fantastic, would definitely recommend them to anyone looking for a good mechanic. Gil is extremely knowledgeable and was able to diagnose the problem just by turning the engine on. He explained everything in great detail and even showed me the faulty parts. I found Gil and Harold to be professional, friendly, honest, and they went above and beyond to help me out. I was kept up-to-date on the progress and the prices are very reasonable. Will definitely be taking my car there from now on

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5 Star Review – Evgeny Fridlis
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Punctuality, Quality, Value
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5 Star Review – Jonothan Chaitow
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Have been coming here for years, the best and most reliable service you’ll have anywhere. Highly recommend!
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5 Star Review – Sherry B
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I have been to Gil a few times and they are always honest and reasonable with procing. Highly recommend them!
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5 Star Review – Kieran O”Neill
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We used Gil for the first time this week and he was amazing. Great communication about what he was doing and how much it would all cost. we were very happy with his work. such a pleasure to deal with.

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5 Star Review – Nicola
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I just had my car and the brakes serviced for the first time at Gil Auto. They were excellent. They really knew what they were doing. The were very knowledgeable and honest. The entire experience was EXCELLENT. I couldn’t ask for more and ‘ill definitely be back and I’ll recommend Gil Auto
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5 Star Review – Rebecca Davis
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I have been taking my car to Gil and Harold for many years. they are so professional, honest and experienced  – but most of all I love their attention to detail and customer service. Highly recommended!
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5 Star Review – Daymion Daymion
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I have known Gil and Harold for about 16 years now. They have always kept my vehicle in tip-top running order, everything out for me and their service is impeccable. on more than one occasion they have helped me out in an emergency or fitted me in last minute.
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5 Star Review – Cotton Love
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Gil and Harold’s customer service is exceptional and their work is always reliable and good value for money. They have looked after my cars over the last 10 years and recently inspected my new car I was purchasing which gave me peace of mind. Thank you !! Susan Sheller
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5 Star Review –  Jayden Joseph

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Really happy  and highly recommend, friendly, trustworthy and well priced. My vehicle is running like a dream and I will definitely be back.

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5 Star Review –  Denbeigh Denbeigh

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It’s a great family business that have built their business on excellent service, great value, honesty and 100% customer satisfaction. Highly recommended

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5 Star Review – Hilary Spears

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We have been going to Gil for over 10 years and always had a great experience, clear outline of costs. Gill and Harold always go the extra mile in our opinion

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5 Star Review – James Mark

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Great prices and excellent service

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5 Star Review  – Patito1936

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Honest, professional and good service, Thanks Roman Rokusz

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5 Star Review – Yigal Nisell

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Always great service

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5 Star Review – Tom Bailey

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Used these guys for the first time this week to sort out a battery problem. Good communication on the price, drop off and pick up. Would definitely use them again. Thanks guys

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5 Star Review – Luke Wallace

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Took a used car for a pre-purchase inspection, Gil was super thorough and took me through the risks of purchase given his inspection effort, to help me make a final decision. Harold was also very helpful when I was booking the inspection

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5 Star Review – Daniel Kawalsky

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Great, trustworthy, efficient and high quality service

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5 Star Review – Aoife O’Rourke

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Highly recommend Gil Auto. Great, quick service

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5 Star Review – S Little

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Gil Auto really saved me!! After having had the car in to be fixed they attached a keychain with their info meaning if I lost my key and someone found it they would know where to take it. Let me tell you this system works! I thought my key was gone until I received a text from Gil Auto stating a set of keys had been handed back to them (thank you kind stranger). I feel so lucky because I wouldn’t have thought to do this myself so a MASSIVE thanks to you for fixing my car and returning my keys to me! And being so nice! Susan

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5 Star Review – Will Martina

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Very happy to have a reliable and reasonably-priced mechanic so close to Bondi Junction. Never had a single issue with Gil’s service and I happily recommend him to everyone

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5 Star Review – Kenzo Katsumoto

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Honest and Fair. Great communications and service. Gil and Harold are old-school service providers. I love on the north shore and I still send my car there

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5 Star Review – Jamie cairns
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Gil Auto is one of the few places that all our friends agree on recommending. Honest and puts the customers best interests at heart. Recommended an unrelated business for some more specialised work rather than taking the money and “having a go” as many would. Also recommended not to do 4.5k of work with him but to replace the car, I wonder how many other mechanics would have been so selfless?

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5 Star Review – Maureen Diamond
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Very happy with the service that we receive from Gil. He is fabulous to work with and our cars have never been happier. He is friendly, courteous and extremely competent. He has lovely staff working with him as well. Very happy to recommend him Colin and Maureen

Gil’s Response from the owner 2 weeks ago:
Thank you for your rating. Thank you also for the many customers you have referred to us it too is much appreciated

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5 Star Review – Adam Leizer
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I felt my brakes needed attention so last Thursday I phoned Harold to see if Gil could service my car the following day (Friday). They could and the brakes were serviced properly. I noticed the difference immediately. Four days later I was driving and a school student suddenly ran across the road from behind a bus. Although I was travelling slowly, due to the short distance, we collided and he bounced off my front passenger corner.
Luckily he was uninjured apart for a few scratches. It is possible that without getting that service slot for the brake work there may have been an entirely different outcome. Thanks very much to Gil Auto for helping me out last Friday.

Response from the owner
Hi Robert as a valued customer of over twenty years you would be entitled to no less. Thank you for your very long term support.
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5 Star Review – Ivor Katz
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Having been taking my car for a good old style car service with Gil Auto, which one doesn’t get easily these days
Always been happy and would recommend them anytime
Don’t forget to get your keys tagged!
I lost mine on the beach walking my dog and due to the tag it was returned via Gil Auto!
That’s Service!!

Response from the owner
Hi Ivor our lost key system is our pleasure. You were customer 206 to be reunited with their lost keys. Keeping your cars in good condition is what we are here for. Thank you for your kind comments.
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5 Star Review – Pete Reiter
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Highly recommend. Feel properly looked after and not just a number or $ like NRMA. Received updates constantly on my vehicle and items were easily explained on the phone. Will be coming back again.

Response from the owner
Hi Pete It is nice to know that our efforts are appreciated. Thank you
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5 Star Review – Adrian Saunders
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Very honest and extremely accommodating. Gil goes above and beyond

Response from the owner
Thank you. We have built our business on three pillars, total honesty, transparent invoicing and life long learning. Recognition is always appreciated
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5 Star Review –
cybele malinowski
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HIGHLY RECOMMEND. we were going to our mercedes dealer for years. Since starting with Gil, our repairs and checks are infinitely cheaper, meanwhile they have also discovered issues that were previously ignored.
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Thank you for your kind comments they are always appreciated
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5 Star Review – Russell
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Have been a customer for many years , you can 100% trust their advice, they
are not focused on getting the most money from. They are focused on what is needed and ensuring that your car safe.

Hi Russ safety is what it is all about. Nice to know that we have earned your trust. Honesty comes easy to us. Thank you for all the family cars you bring to us.
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5 Star Review – Andrea Cohen
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Myself and family have been going to Gil Auto for years and recommend it strongly to anyone who is looking for a good quality, reasonable and trustworthy service provider.
I was particularly impressed with my most recent service where they went out of their way to not perform a service that was not required, saving us hundreds of dollars. We were not aware of this and they happily could have collected a fee without us being aware, but as always they did the right thing.
The service has always been excellent and to have it met with such sincere integrity is why we will keep coming back! Thank you Gil and Harold, it is always a pleasure to do business with you.

Hi Andrea this how we maintain our position as a source of trust in the community. Trust cannot be bought is it earned. Thank you for your post.
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5 Star Review – John Stewart
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I had the shock absorbers replaced on my Camry- they were non standard gas shocks.
Gil replaced these with genuine Toyota shocks – the work was done very professionally and I am now very happy with the result.
Recommended ++

Hi John so nice of you to tell the world of your satisfaction with our service Gil
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5 Star Review – Hila Kat
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After being hit by a hefty fine for having a tow bar obstructing my license plate, I contacted Gil Auto to see if they could help to remove it. The customer service was superb and the job was complete in no time. They didn’t even want to charge me for their work!
Thank you for your honest work.

Response from the owner
Hi Hila thank you for your kind words. There is more to business to putting money in the bank. That is why we are still here after 30 years.
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5 Star Review – Craig Deubler
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Always friendly and professional. I’ve been using them for years.
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5 Star Review – Fran Freiman
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Unbelievable service and so helpful.
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5 Star Review – Kim Ioannou
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Harold & Gil go above and beyond to Service my mothers Toyota Avalon. Thankfully they are the only ones that have serviced the car and it’s never missed a beat. Great service & wonderful guys.
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5 Star Review – Phil Gannon
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I have been coming here for years with s number of different cars. Gil always takes the time to talk me through my options and has always seems to have my best interests at heart. Couldn’t recommend enough.

Response from the owner
After 30 years in Bondi Junction it is nice to know that extra time explaining the issues is always appreciated.
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5 Star Review – Jamal Zinnes
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Very happy with the service they gave me. I would definitely recommend this.

Response from the owner
Hi Jamal Thank for your kind words. Nice to know our hard work is appreciated

Hi Fran, thank you for your kind remarks. We believe that good old fashion service is still the best way to go. Comments like yours are always appreciate
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5 Star Review – Petr Dousa
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I am 100% successful with Gil’s work on my car. In fact, I love that when Gil showed me and explained all my car’s issues directly on my car. Work has been done very well and price is compare to different services pretty good. Customers service is excelllent and I will definitely comeback. Thanks guys for a nice job!

Hi Petr thank you for your kind words. We are always trying to exceed our customers expectations.

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5 Star Review – Idan Gonen
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Not only very very professional, but great people, will go the extra mile
Thanks gil

Hi Idan really appreciate your comment. Our aim is to go the extra mile always
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5 Star Review – David Tockar
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Friendly & Professional Staff

Hi David thank you for your kind remarks. This what we aim to be
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5 Star Review – Richard Flitcroft
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Gil Auto helped me at very short notice – being tyre related, whilst it was not an issue they specialise in, they arranged for BobJane to come and fix my tyres, and looked after me as if I was their client – from getting my car in the morning, to leaving it available for me in the evening.

Response from the owner
Thank you for giving us a five-star rating Richard and for taking the time to write this review. We collaborate with a wide-range of auto-industry specialists and are only too happy to assist wherever we can.
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5 Star Review –
Sandra Whitaker
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Very happy to recommend for quality of work and great customer service.

Hi Sandra Thank you for your review. We always strive to exceed expectations. It is very pleasing to have this recognized. Much appreciated!
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5 Star Review – Tom Hamilton
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Gill is quick to answer a response to a missed call and sounds like he leaves no stones unturned. I had to bring my car im last minute die to an oil issue and he got down to the bottom of the problem as fast as you could ask for (within a and day), I’m new to NSW and now think I have found myself a new mechanic. Very happy with the service.

HI Tom thank you for going the extra mile and post your review. We are always trying to exceed our customers expectations.
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5 Star Review – Clive Diamond
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Hi Clive from a long term customer is of special value Thank you
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5 Star Review – Bob Bailey
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Great service ,Really appreciate the time taken to explain the issues with my car. The extra time as well as sending me pictures by text was a great help .
They gave me an estimate and the final price was as described , the best part was being able to see the detailed breakdown of the jobs
Love this place , and recommend them absolutely

Thanks for the positive review Bob and for the five-star rating! *****
5 Star Review – Kim @@@@@
They take the time to explain everything, pricing is good and nice people. Very happy with them. Have changed from having VW service the car as this place do just as good a job if not better. Highly recommend!

Thanks for the positive review Kim. We are grateful to have you as one of our long-standing customers. It’s important to us to make all our customers feel that we have explained the repairs needed to their vehicles clearly, so that they can make informed decisions.
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5 Star Review – Marcus Chan
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Have been servicing my car here for many years, Gil is very professional in his practice with fair pricing.

Hi Marcus thank you for your positive review. We have been servicing and repairing vehicles since 1989 to date our head count of cars is about 75,000 vehicles. We never rest on our laurels. We are always trying to exceed our customers expectations.
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5 Star Review –
Maurice Donovan
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Gil and his staff are awesome technicians and very professional in their expertise when it comes to fixing and servicing cars. I would recommend them as one of if not the best Auto service centres in Sydney.

Thank you for your review Maurice. It is a true affirmation to have such a positive recommendation from some who is so respected and knowledgeable in the trade.*****
5 Star Review – David Murray
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Gil always does a great job. Wouldn’t take my car anywhere else.

Hi David thank you for your kind words. We are always trying to exceed our customers expectations.
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5 Star Review – Mizz Lulu
@@@@@Top class service and repairs. Honest and thorough. No short cuts here. Quality car care.

We are delighted that you have had such a positive experience at Gil Auto. We are very proud of our reputation for giving our customers exceptional service and ensuring the safety of their vehicles.
*****

5 Star Review – Aidan Baron
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Gil is my Go-To Mechanic.
I can always rely on him to give me a straight-forward and honest answer about my car.
When my horn stopped working it was such a pleasure to be able to call up, make a time and drop my car off for the day and get the problem fixed quickly, properly and at a price that was actually less than two other places I checked out.
Thanks Gil
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Thanks for taking the time to write a review Aidan, we appreciate having you as one of our long-standing customers.
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5 Star Review –
Nathaniel Jenkins
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I used to live near here and Gil was my local mechanic. I’ve since moved and will now drive an hour just to service my car with him. Highly trust-worthy and a true expert at what he does.

Thank you for taking the time to write this review Nathaniel. We absolutely appreciate the effort that you make to continue to bring your car to Gil Auto and we are pleased to have you as one of our loyal and long-standing customers.
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5 Star Review – Adam Carmichael
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Great service. Gil is friendly and takes time to answer questions. Will be returning in the future.

Thank you for taking the time to write this review Adam and giving us a five-star rating! We are always happy to answer any questions to ensure that our customers feel that they are making a fully informed decision about the repairs to their vehicles. We look forward to seeing you again.
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5 Star Review – N Z
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5 years ago-
After 3 services and now a brake replacement I can’t recommend Gil more. Having family in the automotive industry I know too well how badly Dealer Service Centres can be, with inexperienced up selling apprentice mechanics. So I appreciate how Gil’s seems to always leave my late model Subaru driving better with quality parts and replacements, with no up selling or unnecessary replacements. I would say I have a fair amount of mechanical knowledge and a fair idea of the cost of parts at trade price and in reviewing my invoice find no discrepancies even after allowing other mechanics to view it. And I believe the service charges are commensurate with the level of service I receive. I’m very proud to have Gil’s name in my log book and intend to use him as long as I’m in Sydney. You could go to a cheaper, dodgy, lesser mechanic, or go to your expensive yet redundant Dealership, but neither will match Gil’s. Thank you Gil, see you in another 5000km

Thanks for the positive review Nick. It’s gratifying to be acknowledged for our personalised service, attention to detail and commitment to ensuring our customers’ safety from someone who understand the automotive industry.
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5 Star Review – Deborah K
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Extremely thorough, we have been using Gil for many many years. Do not come here if you want to get a dodgy car through rego or for a cheapo quick fix, they do things properly here.

Thank you for taking to the time to write this review Deborah. We are grateful for your loyalty as a customer and are delighted to hear that you appreciate the extra effort that we go to, to ensure that the vehicles in our care are serviced properly – definitely no cutting corners here! Our customers’ safety is our highest priority
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5 Star Review – Gideon M
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I was very surprised to see the comment from the lady above. I have been with Gil for over 5 years now and have had nothing but reliable, honest and dependable service from Gil and his team. In fact my whole family uses Gil, including my Parents and Brother who all refer to Gil as an absolute Gentleman.

Thank you for the positive review Gideon. We are grateful to you and your family members for being long-standing customers, and we are delighted that you find our service to be reliable, honest and dependable.