Is Personal Service important?

My Customers Think So

They appreciate being kept informed, during the day, about the progress and cost of repairs.

They appreciate being informed about when they should take their vehicle back to the dealership for no charge warranty repairs.

They appreciate that we keep their cars in top condition for longer

They appreciate receiving reminder cards for services and rego inspections

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How do we measure customer Satisfaction?

We measure our success by the percentage of longstanding customers that we have and by the number of new customers that they recommend.
Also, by the pride in workmanship of our technicians and friendly atmosphere in the workshop itself.
The numerous letters of appreciation received from our customers reflect this.



Pink Slip rego's are sent to the RTA immediately. Should you have already paid your green slip compulsary insurance. We can pay the RTA for you using your Credit Card. We will them remove your old sticker and replace it with the new one.

Rego's by appointment on week days

In before 9.00am ready by 2.00pm

In By 12.00 noon ready by 5.00pm
 
Alternate Saturdays while you wait
In between 8.00 & 10.30
We close at 12.00, must be collected before 12.00



 


 v


 Shock Absorbers & Suspension


 Phone to book in 9389-8224






 


We are the only workshop in the Eastern Suburbs that has a BOGE shock absorber tester.

We do not guess or bounce the car by hand and count the after bounces.





The Graph to shows us the
actual condition of that particular wheel's shock absorber.

There is no guess work.

In emergency braking a faulty shock absorber could have
devastating consequences.






The function and operation of shock absorbers are widely misunderstood.





They are primarily a safety issue. When a tyre hits a bump in the road surface, the wheel and suspension moves upwards away from the surface of the road.

The shock absorber’s function is to keep the tyres in contact with the road. If the tyre leaves the road surface, no matter how hard you press the brake pedal, there will be no friction between the rubber of the tyre and the surface of the road.

One faulty shock absorber in an emergency braking event can extend your stopping distance by up to 3 meters at ±80kph, that is approximately where the drivers seat back is from the front of the bumper.

Early signs of shock absorber failure can be detected on maintenance services
Shock absorber mount bushes swell , crack and compress
Shock absorber seals can leak
Bump stops break



 Phone to book in 9389-8224




Coming From....

Watsons Bay, Rose Bay, Bondi Beach, Vaucluse , Dover Heights , North Bondi

Head up Old South Head Road towards Bondi Junction.

At Edgecliff Road turn right, proceed down until Reddam School on your left and Holy Cross on your right.

We are the Yellow building on your right.
Phone to book in 9389-8224

Coming from

Double Bay, Darling Point , Point Piper , Bellevue Hill , Woollahra

Head up Bathurst Street, Turn left at the round-about, through three sets of traffic lights.

We are the Yellow building on your left.

 

Coming from
Randwick, Coogee, Clovelly ,Waverley , Queens Park

Head up Newland Street through Bondi Junction pass under the express way until you meet with Edgecliff Road round-about.
Turn right, proceed through two round-abouts and three sets of traffic lights.

We are the Yellow building on your Left.