Is Personal Service important?

My Customers Think So

They appreciate being kept informed, during the day, about the progress and cost of repairs.

They appreciate being informed about when they should take their vehicle back to the dealership for no charge warranty repairs.

They appreciate that we keep their cars in top condition for longer

They appreciate receiving reminder cards for services and rego inspections

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How do we measure customer Satisfaction?

We measure our success by the percentage of longstanding customers that we have and by the number of new customers that they recommend.
Also, by the pride in workmanship of our technicians and friendly atmosphere in the workshop itself.
The numerous letters of appreciation received from our customers reflect this.



Pink Slip rego's are sent to the RTA immediately. Should you have already paid your green slip compulsary insurance. We can pay the RTA for you using your Credit Card. We will them remove your old sticker and replace it with the new one.

Rego's by appointment on week days

In before 9.00am ready by 2.00pm

In By 12.00 noon ready by 5.00pm
 
Alternate Saturdays while you wait
In between 8.00 & 10.30
We close at 12.00, must be collected before 12.00



 

 For Seniors or those who need assistance

 Phone to book in 9389-8224
 Air in your tyres OK?
 Water in your radiator OK?
 Oil level in your engine OK?

 In between your regular six monthly services should you be

 concerned about the fluid levels in your engine or the tyre 

 pressures just drive in, you do not need to make an appointment.
The labour to top up the oil water is no charge.

 

 Pink slip annual checkups

 After passing your car and informing the RTA should you have
 paid the green slip we will pay the RTA for you, using your credit
 card, and remove your last years RTA Label and stick the new
  label onto the window.

Phone to book in 9389-8224

 Don't feel up to walking up to the junction?
 Lets us run you up to Westfield.