Is Personal Service important?

My Customers Think So

They appreciate being kept informed, during the day, about the progress and cost of repairs.

They appreciate being informed about when they should take their vehicle back to the dealership for no charge warranty repairs.

They appreciate that we keep their cars in top condition for longer

They appreciate receiving reminder cards for services and rego inspections

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How do we measure customer Satisfaction?

We measure our success by the percentage of longstanding customers that we have and by the number of new customers that they recommend.
Also, by the pride in workmanship of our technicians and friendly atmosphere in the workshop itself.
The numerous letters of appreciation received from our customers reflect this.




Pink Slip rego's are sent to the RTA immediately. Should you have already paid your green slip compulsary insurance. We can pay the RTA for you using your Credit Card. We will them remove your old sticker and replace it with the new one.

Rego's by appointment on week days

In before 9.00am ready by 2.00pm

In By 12.00 noon ready by 5.00pm
 
Alternate Saturdays while you wait
In between 8.00 & 10.30
We close at 12.00, must be collected before 12.00



 
     
 

 REVS Check-It Important

CHECK THE PAPERWORK

Ask the seller to show you:
A current certificate of registration
A safety check report (pink slip*) that is not more than one month old
Proof that the person selling the car is the owner -- such as a driving licence and sales receipt.
Check that the information on the certificate of registration and safety check report matches the details of the vehicle.
You will need to examine the vehicle and write down the:
Vehicle registration number
The engine number
The vehicle identification number (VIN) or chassis number

CHECK THERE IS NO MONEY OWING ON THE VEHICLE

If you purchase a vehicle from a private seller who has an outstanding loan attached to the vehicle (this is called an encumbrance), the vehicle could be repossessed and you could lose your money.

You can check REVS (Register of Encumbered Vehicles) on this website to determine if the vehicle is encumbered or has been reported to the police as stolen.**

If the vehicle is not encumbered, call REVS on 13 32 20 8:30am to 5:00pm weekdays and 9am to 2pm Saturday to purchase a Search Certificate. Please note that there is no REVS phone serivces on Sundays and public holidays.  The certificate costs just $13.80 and is the simplest way to prevent repossession by a financier if someone else still owes money on the vehicle.  The certificate will protect you from repossession as long as you own the vehicle.

If the vehicle is encumbered, you should not purchase it until you are satisfied with the arrangements made by the current owner to repay the debt.

You need to be sure that the registration, engine and Vehicle Identification (VIN/Chassis) numbers on the registration papers are identical to those on the vehicle.   If there are any discrepancies, it would be wise to seek an identification check at an Authorised Unregistered Vehicle Inspection Station (AUVIS), available for a small fee.

*   A white slip is issued if there are repairs needed, which means the vehicle is not fit for registration 

 ** No liability can be accepted on the accuracy of police stolen vehicle information

CHECK THE REGISTRATION

To check if the registration is still valid, call the RTA in Sydney and Wollongong on 13 2213, or the local Motor Registry.
Registration requirements may differ between States and Territories. If you are thinking of buying an unregistered or interstate registered vehicle that has been significantly modified or is a specialised vehicle, such as a high performance vehicle, you should check with the RTA as to NSW registration requirements.

CHECK THE VEHICLE

There is no statutory warranty when you purchase a vehicle from a private seller.  It is YOUR RESPONSIBILITY to check the vehicle thoroughly for any mechanical, exterior or interior damage or defects.  If you are not an expert, you should seriously consider having the vehicle inspected by an independent mechanic or inspection service.

TEST DRIVE

A test drive is important, but BE WARNED, you run the risk of substantial claims being made against you if you have an accident.  Check to see if the vehicle is covered by comprehensive insurance before you go for a test drive.

PROOF OF PURCHASE

Check that the registration papers relate to the person selling the vehicle and the selling address.
If you decide to purchase the vehicle, ask for a receipt.

TRANSFER THE REGISTRATION

After you purchase the vehicle, you must visit a Motor Registry within 14 days to transfer ownership of the vehicle to your name.  You will need:
your proof of purchase at least two forms of identification
and money to pay the stamp duty and transfer fee.
More information is available from the RTA's Customer Service line on 13 2213, in Sydney or Wollongong, or from your local Motor Registry.

We are an approved NRMA workshop and Pre Purchase Inspection Station Phone O2 9389-8224