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Customer Testimonials
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Phone O2 9389-8224 to book your car in. |
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Dear Gill,
Thank you for the attached photos, I put them together and met with Holden Suttons in Waitara and they have had my car for one week ‘fixing’ it, on Friday they informed me that the timing belt – which was only replaced last year has stretched and that they have ordered a new one and will replace that this week – I should be able to pick it up on Wednesday.
Once again thank you so much for explaining everything in a way that I was able to understand, this made it easier when communicating with Holden.
Regards
Therese |
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Gil:
I know I did this on the phone yesterday, but I wanted to go
on written record to say thank you so much for doing such a thorough
inspection yesterday on the Astra I was looking at buying. As a total
car nut of 49 years with an insatiable appetite for detail, I was so
impressed at the lengths you went to in doing the inspection. The fact
that you took the time to call me and explain some of the items you
found was the icing on the cake. I can see why you come recommended by
the NRMA. I elected not buy it based on your inspection findings, so
you saved me a lot of effort and grief in buying the car which had a few
worries.
So well done to you and your team. I will certainly use you
again if I ever look to buying a car in Sydney again and will not
hesitate to recommend you to my family and friends. Please feel free to
use this email as an endorsement.
Yours sincerely
Martin Dibb
Canberra
Friday 16 April 2010 |
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Phone O2 9389-8224 to book your car in.
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Dear Gil,
I am moving overseas. I just wanted to drop you a line so that you can update your records, and also to thank you for so many years (10!) of great service. It has always been a pleasant experience dealing with your garage: no fuss, respectful, and reliable. I have appreciated your advice, and feel that I am a better (more confident, more responsible) car owner than I was 10 years ago.
I have treated myself to a new car in the US. An Audi! My only regret is that I will not be able to bring it round to Edgecliff Road for servicing.
From Elizabeth A Wilson, ARC Research Fellow UNSW 13 December 2008
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Dear Gil
I have been more than happy with the service in every way and have already referred you to people. As of this week I have sold my old car and now have a Honda Jazz. After the first free service with Larke Hoskins I will be back.
Wai See |
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Gil
I have had all my car service done by Gil including warranty service since buying the car 8 years ago. I have found Gil and his staff efficient and courteous and am completely satisfied with their work
Basil Don |
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Gil
over the many years of bringing our cars to you for service and advice you have never let us down. We have always received first class service. We both thank you for what you have done for us.
Gavin & Virginia Casey |
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The manner and courtesy of Mr Gil Sher and his staff- so rare in today’s world – is much appreciated by me while having my car serviced as was the quality of the work done. Thank you Pamela Austin |
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A selection of verbatim customer quotes we have received
from satisfied customers over 21 years |
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• “I like being kept informed about the progress of the job. I
Appreciate the 6.00pm closing”
• “I like your detailed explanation
of problems and costs.”
• “Lots of attention to even the smallest
details. Good value servicing”
• “Always reliable prompt service”
• “Personal
service, sincerity, interest in safety, warns about items which will
need attention in the future. General caring attitude”
• “Very
punctual service and most friendly – We have been customers for many
years”
• “I find particularly pleasing that Gil doesn’t mind
checking on the water and air between services and at no charge.”
• “Polite,
Informative and friendly.”
• “That I am able to ring for helpful
advice and the unfailing courtesy and honesty.”
• “Prompt, personal
and professional service.”
• “All the family find your help
service attention to detail and careful explanations an Godsend.”
• “Excellent
service, honesty, taking time to explain what work had been completed
and why.
Phone O2 9389-8224 to book your car in.
• “I am pleased with the quality of customer service”
• “I
appreciate the quality of the firms you recommend when I need services
you do not provide like smash repairs etc.”
• “Took the time to
listen to my concerns thoughtfully.”
• “We have absolute trust that
Gil and his mechanics will carry out the work in exemplary manner.”
• “Always
rings back as promised.”
• Many years of first class service.”
• “Polite
and organised. Good value.”
Phone O2 9389-8224 to book your car in.
• Good communication, good feeling of
honesty.”
• “Honesty, the cost is always less than or what was
quoted.”
• “Efficiency, Courtesy, reasonable cost.”
• Efficient,
pleasant, honest and thorough.”
• “Very thorough workmanship and
excellent communications.” Thank you for sending back to the dealership
for under warranty no charge repairs and then helping me to get the
dealer to do the work.”
Our Customers appreciate :-
• Being
kept informed during the progress of the repair.
• That we keep
their vehicles in top condition for longer.
• The ongoing advice
that they receive.
• Receiving reminder cards in the mail for
regular servicing and pink slip rego inspections |
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Phone O2 9389-8224 to book your car in.
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