Is Personal Service important?

My Customers Think So

They appreciate being kept informed, during the day, about the progress and cost of repairs.

They appreciate being informed about when they should take their vehicle back to the dealership for no charge warranty repairs.

They appreciate that we keep their cars in top condition for longer

They appreciate receiving reminder cards for services and rego inspections

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How do we measure customer Satisfaction?

We measure our success by the percentage of longstanding customers that we have and by the number of new customers that they recommend.
Also, by the pride in workmanship of our technicians and friendly atmosphere in the workshop itself.
The numerous letters of appreciation received from our customers reflect this.

Pink Slip rego's are sent to the RTA immediately. Should you have already paid your green slip compulsary insurance. We can pay the RTA for you using your Credit Card. We will them remove your old sticker and replace it with the new one.

Rego's by appointment on week days

In before 9.00am ready by 2.00pm

In By 12.00 noon ready by 5.00pm
 
Alternate Saturdays while you wait
In between 8.00 & 10.30
We close at 12.00, must be collected before 12.00